Terms & Conditions

Last Updated: 2/25/2025

Welcome to Kori Whitby Virtual LLC, doing business as Lucky Lemon Creative ("Company," "we," "us," or "our"). These Terms & Conditions and Website Terms of Use ("Terms") govern your use of our website luckylemoncreative.com ("Website") and the purchase of digital products from our store. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Website and purchase digital downloads. By using our Website, you represent that you meet these requirements.

2. Digital Products & License

2.1 Nature of Products

We sell digital downloads, including but not limited to templates, e-books, graphics, courses, and other digital content ("Digital Products").

2.2 License Grant

When you purchase a Digital Product, we grant you a limited, non-exclusive, non-transferable, and revocable license to use it for personal or commercial purposes as specified in the product description. You may not resell, distribute, modify, or otherwise use the Digital Products beyond the granted license.

3. Purchases & Payments

3.1 Pricing

All prices are listed in USD and are subject to change at any time without prior notice. We reserve the right to modify or discontinue products at our discretion.

3.2 Payment Methods

We accept payments through WooPayments. You agree to provide accurate billing and payment information. Any fraudulent transactions may result in the termination of your access to our Website.

3.3 Taxes

You are responsible for any applicable taxes, including VAT, GST, or sales tax, as required by your jurisdiction.

4. Refund & Cancellation Policy

4.1 No Refunds

Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges unless required by law.

4.2 Exceptions

If you experience technical issues preventing access to a purchased product, please contact us within 14 days of purchase at hi@luckylemoncreative.com. We will make reasonable efforts to resolve the issue.

5. Intellectual Property Rights

All Digital Products and Website content, including but not limited to text, graphics, images, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

6. Website Use & User Accounts

6.1 User Accounts

If you create an account on our Website, you agree to provide accurate information and keep your login credentials secure. We reserve the right to suspend or terminate accounts that violate these Terms.

6.2 Third-Party Links & Services

Our Website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

6.3 User-Generated Content

If you submit comments, reviews, or other content, you grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute it. We reserve the right to remove any content at our discretion.

7. Prohibited Uses

You agree not to:

Share, resell, or distribute Digital Products beyond the granted license.

Use our products or Website for illegal or unauthorized purposes.

Interfere with or disrupt Website functionality.

Misrepresent your identity or provide false information.

8. Privacy & Data Collection

Our collection and use of personal data are governed by our privacy policy. By using our Website, you consent to the data practices outlined therein.

9. Limitation of Liability

To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Website and Digital Products. We shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our Website or Digital Products.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, liabilities, or expenses arising from your breach of these Terms or misuse of our Website or Digital Products.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Illinois. Any disputes shall be resolved exclusively in the courts of Cook County, Illinois

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated date. Your continued use of our Website constitutes acceptance of any modifications.

13. Contact Information

For any questions regarding these Terms, please contact us at hi@luckylemoncreative.com